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Norman Services | Department of Children and Family Services (DCFS)

1826 South West Avenue, Freeport, IL 61032

Eligibility

Open to families with a child in DCFS custody or at risk of being placed in DCFS custody because of living circumstances lack of food, shelter, clothing

Required documents

Call for details
(800) 232-3798

Voice - Main Phone

(866) 503-0184

Voice - Main Phone

(800) 252-2873

Voice - Toll-Free

(217) 785-2509

Voice - Main Phone

Application process

Call for information

Fees

None

Service area

Winnebago County, IL
Whiteside County, IL
Stephenson County, IL
Sangamon County, IL
Peoria County, IL
Mclean County, IL
Mchenry County, IL
Macon County, IL
Logan County, IL
Lasalle County, IL
Dekalb County, IL
Coles County, IL
Champaign County, IL

Description

DCFS has developed services, referred to as "Norman Services," for families who have one or more children who are at risk of being placed in DCFS care or who have children who cannot be returned home and one of the reasons for this risk is:

- lack of food.
- lack of shelter.
- lack of clothing.
- or lack of other item(s) that, if providing this service will keep the child in the family's care or, if the child is already in DCFS custody, will help the child return home.

If eligible, families may receive the following services:

- Public Aid/TANF and other cash grants.
- Housing Advocacy Program (HAP) - helping families obtain permanent housing.
- Emergency Cash Assistance Program for basic needs. Not intended as ongoing subsidy, but only provided when it would prevent the removal of children by DCFS or allow the children to be returned home from DCFS placement.

Providing organization

Department of Children and Family Services (DCFS)

Promotes the safety and well-being of children, youth, and families by responding to reports of potential abuse and neglect and, when needed, providing family-centered care and connection to resources.