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Better Business Bureau | Better Business Bureau of Chicago and Northern Illinois

121 West Wacker Drive, Suite 2000, Chicago, IL 60601

Eligibility

Open to anyone

Required documents

Varies by service

Application process

Call or visit website for information

Fees

None

Service area

Boone County, IL
Carroll County, IL
Cook County, IL
Dekalb County, IL
Dupage County, IL
Grundy County, IL
Jo Daviess County, IL
Kane County, IL
Kankakee County, IL
Kendall County, IL
Lake County, IL
Lasalle County, IL
Lee County, IL
Mchenry County, IL
Ogle County, IL
Stephenson County, IL
Whiteside County, IL
Will County, IL
Winnebago County, IL

Description

Provides services and programs to assist consumers and businesses. The focus of a Bureau's activities is on marketplace concerns, such as honest advertising and selling practices. Most BBB services are provided without charge to the public, including:

- Provides information about a company, particularly whether or not there are unanswered or unsettled complaints, or other problems.

- Provides information about charities and other organizations that are seeking donations.

- Helps resolve a buyer/seller complaint against a company, including mediation and arbitration services in many instances.

- Disseminates accurate consumer information so wise buying decisions can be made.

Providing organization

Better Business Bureau of Chicago and Northern Illinois

Provides services and programs to assist consumers and businesses.