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Long-Term Care Ombudsman | Office of the State Long-Term Care Ombudsman

Jessie M. Parker Building, 510 East 12th Street, Suite 2, Des Moines, IA 50319

Eligibility

Open to anyone residing in a licensed nursing facility, assisted living program, residential care facility or elder group home

Required documents

None
(866) 236-1430

Voice - Toll-Free

(515) 725-3333

Voice - Main Phone

https://hhs.iowa.gov/aging-services/ltcombudsman
[email protected]

Application process

Call for services

Fees

None

Service area

IA

Description

Works to identify or investigate concerns made by or on behalf of people living in long-term care facilities. Assistance may include: investigation and work to resolve the problem, information on laws and regulations, how to choose a long-term care facility or answering questions about life at a facility. Assist callers in level of care needed (info about nursing homes, residential care, elder group homes, assisted living). All services are confidential and free of charge.

Providing organization

Office of the State Long-Term Care Ombudsman

Works to identify or investigate concerns made by or on behalf of people living in long-term care facilities.