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Insurance Consumer Protection | Illinois Department of Insurance

320 West Washington Street, Springfield, IL 62767

Eligibility

No restrictions

Required documents

Varies depending on services

Application process

A consumer may phone in a complaint, file a complaint online at the website, or file a complaint by mail

Fees

No fees

Service area

IL

Description

Responsible for the regulation of the insurance industry operating in Illinois. Protects consumers by providing assistance and information, by efficiently regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace. They investigate consumer complaints, provide informational workshops, issue licenses to insurance companies, and issue licenses to individuals who self-insure.

Providing organization

Illinois Department of Insurance

Protects consumers by providing assistance and information, by regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace.