Consumer Protection | Citizens Utility Board (CUB)
309 West Washington Street, Suite 800, Chicago, IL 60606
Eligibility
No restrictions
Required documents
Varies depending on service
Application process
By phone or website only
Fees
No fees
Service area
IL
Description
Consumer group that fights for the rights of customers of regulated, investor-owned utilities across the state of Illinois.
Challenges utility rate increases, fights for rate reductions and refunds of overcharges, and appeals unfair regulatory decisions in the courts.
Operates a Consumer Hotline that provides assistance to individual consumers who have complaints against their utility companies.
Providing organization
Citizens Utility Board (CUB)
Fights for clean energy, consumer protections and lower utility bills.