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Access Center | Infinity Health

219 West Washington Street, Osceola, IA 50213

Eligibility

Open to anyone

Required documents

Photo ID and insurance card, if applicable
(641) 342-1742

Voice - Alternate Number

(641) 342-9000

Voice - Main Phone

(800) 708-5129

Voice - Toll-Free

(641) 895-9409

Voice - Hot-Line

Application process

Call or visit the Access Center for services

Fees

Varies by services requested

Service area

Clarke County, IA
Decatur County, IA
Lucas County, IA
Union County, IA

Description

Open 24 hours a day, 7 days a week, in Osceola, where anyone in a mental health crisis can go to get help. Services provided include the following:

Observation Services - Twenty-three-hour crisis observation and holding services for individuals who need short-term crisis intervention in a safe environment less restrictive than hospitalization. This level of service is appropriate for individuals who require protection or when an individual’s ability to cope in the community is severely compromised and it is expected the crisis can be resolved in 23 hours.

Stabilization Services - are short-term (less than five days) services designed for voluntary individuals who are in need of a safe, secure environment that is less intensive and restrictive than an inpatient hospital in which to resolve the crisis. The individual is involved collaboratively in all aspects of crisis stabilization services including, but not limited to, admission, treatment planning, intervention, and discharge. The involvement of family members and others is encouraged.

Providing organization

Infinity Health

Offers medical health care and mental health care services.