Client Assistance Program | Iowa Department of Health and Human Services - Division of Aging and Disability Services
510 East 12th Street, Suite 2, Des Moines, IA 50319
Eligibility
Required documents
Voice - Toll-Free
Voice - Hot-Line
Application process
Call for services
Fees
None
Service area
IA
Description
A federally mandated program designated to assist individuals who encounter conflicts with Iowa Vocational Rehabilitation Services, Iowa Department for the Blind, and Centers for Independent Living. CAP helps people with disabilities receive quality services by advocating for their interests and helping them identify resources, understand procedures, resolve problems, and protect their rights in the rehabilitation process, employment, and home services. The CAP advocate uses mediation, negotiation, conflict resolution, and at times legal means to help resolve issues.
Providing organization
Iowa Department of Health and Human Services - Division of Aging and Disability Services
Offers services for seniors and their caregivers.