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Long Term Care Ombudsman Program | Senior Services - A Division of Effingham City/County Committee on Aging

209 South Merchant Street, Effingham, IL 62401

Eligibility

Open to any person residing in a long-term care facility

Required documents

Varies by service
(800) 232-1790

Voice - Toll-Free

(217) 347-5569

Voice - Main Phone

Application process

Call for appointment or visit for services

Fees

None; Donations accepted

Service area

Clay County, IL
Crawford County, IL
Effingham County, IL
Fayette County, IL
Jasper County, IL
Jefferson County, IL
Lawrence County, IL
Marion County, IL
Richland County, IL

Description

Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.

Providing organization

Senior Services - A Division of Effingham City/County Committee on Aging

Provides choices for long term care services, early counseling about available services, information about home and community based services, and more.